BMC Remedy – Forrester: Cost, Ease of Use & Upgrades
One of Stephen Mann’s points about Remedy in his coverage of BMC’s recent acquisition of Numara included this: 6. BMC needs to get better messaging out about customizing Remedy and associated costs, and the issues-of-old related to the cost and pain of upgrading between product versions. Cost, ease of use, and upgrades are why customers are leaving what is ...